GENERAL TERMS AND CONDITIONS
REFUND POLICY
Chicago Real Estate School is committed to student satisfaction. If you are unsatisfied for any reason, Chicago Real Estate School will refund the purchase price of any course if the refund request is submitted within 30 days of purchase, prior to course expiration, and the course is not more than 50% completed.
Regarding Exam Prep Edge, Chicago Real Estate School will refund the purchase price of any Exam Prep Edge product if the refund request is submitted within 30 days of purchase and if the initial assessment has not been completed.
PROMOTIONAL CODES
Promotional codes must be applied at checkout. No refund for an unused promotional code will be given after checkout has been completed. To obtain your promotional code discount, you must enter the promotional code in the box under your total at checkout and click the "Apply Discount" button. The discount amount will then be subtracted from the total amount due. Promotional codes cannot be combined and are not eligible for use in conjunction with payment plans, extensions, or additional continuing education certificates.
CE HOURS OR NOT FOR CREDIT HOURS
When a course is approved for state CE credit, the hours of approval will be reflected under the "Elective" or "Mandatory/Core/Law/Required" column headings in the respective catalog it was ordered from. If the course hours are listed ONLY in the "Total" column, the course DOES NOT carry any CE credit in that state.
COURSE EXPIRATION
PRE-LICENSING EDUCATION
Chicago Real Estate School’s Pre-Licensing courses expire six months after the date of purchase. Each student will be granted a one-month extension at no charge, to be applied immediately after the initial six-month term. For any reactivation or extension of the course after the seventh month, Chicago Real Estate School will charge the student 20% of the current retail price of the course for each 30-day extension or partial 30-day extension in the event that the course finally terminates before the end of the final 30-day extension. Students may also elect to re-enroll for 50% of the current retail price of the course, if the course has hit the year expiration or the student is at the 7-month mark and wants to repurchase and restart the course and enrollment. Extensions or reactivations cannot be granted beyond 12 months from the purchase of the course since, in all events, the course terminates 12 months after purchase.
CONTINUING EDUCATION AND POST-LICENSING EDUCATION
Continuing Education Course expiration dates vary by course but are generally one year after order date. Each course has an individual expiration date which is listed in your account.
Post-Licensing courses will expire 1 year after the date of purchase. Chicago Real Estate School will allow students to purchase a new course at a 50% discount of the current retail price of the new course. Each individual course will have an expiration date listed in the student’s account.
Continuing Education and Post-Licensing course(s) must be completed within 12 months from the time of purchase. If the course is not completed within that 12-month period the student will be required to purchase a new course at 50% of the current retail price of the new course and fully complete the new course, including passing the final exam, if the student wants credit for the new course.
EXAM PREP EDGE
Exam Prep Edge courses expire 15 (fifteen) months from the date of purchase. Extensions are not applicable to Exam Prep Edge products.
RE-ENROLLMENT POLICY
In the event that you fail a course, you have the option to re-enroll at no cost one (1) time. This option is only available for 30 days after failing the course. After 30 days, you will have to repurchase the course. If you fail the course that you re-enrolled in at no cost, you will have to repurchase the course and pass the final exam to receive credit for the course.
REPURCHASE POLICY
If your course has fully expired, you may repurchase the course at 50% off one (1) time. This option is only available for 30 days after the full expiration date of the course. If your course expires a second time, you will have to repurchase the course at full price.
COMPLETION REQUIREMENTS
Students must spend all required seat time engaged in the course material to receive credit for the course. Our online course delivery system manages this requirement for you.
In addition to the above, Illinois requires no more than 12 hours of CE credit may be taken or earned in one calendar day.
EXAMINATIONS
The following terms apply to exams:
- Unit Exams are presented at the conclusion of each unit, with a varying number of questions depending on the amount of content contained in each unit. Unit exams can be retaken as many times as necessary.
- Final Exams are presented at the conclusion of each course, with a varying number of questions depending on the amount of content contained in the course. Except as provided in the states below, students may take the examination as many times as necessary to achieve a passing score and demonstrate mastery of the material. Please refer to the state specific catalog page for information on the number of final exam attempts, passing percentage required, and proctoring requirements.
- Students must achieve a minimum score as specified in the exam instructions to receive credit for the unit and course.
- Students will not be able to proceed to subsequent units in the course until the unit exam in each unit is successfully completed and passed.
ATTENDANCE AND PROGRESS POLICY
Students must complete 100% of the learning material presented in a course and demonstrate mastery of the material by passing all quizzes and the final exam to receive credit hours for the course. Students not completing 100% of the material will not be issued a Certificate of Completion will not receive credit hours for the course. Students must spend a minimum of 50 minutes per hour of approved credit in the learning management system. Example: for a 3-credit hour course, a student must be actively engaged in the course for 150 minutes (3 X 50 minutes).